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  1. Xporter for Jira
  2. XPORTER-1334

As a User I am unable to change Template or Output Type on Jira Service Desk Customer Portal.

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    Details

    • Requirement Status:

      Release 5.2.1 - OK

      Description

      To reproduce this bug you need JIRA version > 7.4, JIRA Service Desk installed and Xporter for Jira.
      Steps:

      • Create a JIRA Service Desk Project
      • Go to an issue and, on the left panel, click on Customer Channel and go to the link.
      • Create a Request (or go to an existing one) and try to export using a template other than the default.
      • You can't select another Template or another Output Type, therefore you can't export the request. The only way found to change Template or Output type is via keyboard.

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              • Assignee:
                pmmr Pedro Rodrigues
                Reporter:
                hjfr Hugo Freixo
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