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  1. Xporter for Jira
  2. XPORTER-1895

We must have to improve integration with Service Desk

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    Details

    • Type: Dev Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: Release 5.6.3
    • Fix Version/s: Release 5.7.0
    • Component/s: App Integration
    • Labels:
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      Description

      We should change the way we are getting the custom field type on the XporterFieldRetriever when we have an SLA field with the following notation:
      <SLA Field>.<attribute>

      Example:
      Time to resolution.elapsedTime.

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          Issue Links

          duplicates

          Improvement - An improvement or enhancement to an existing feature or task. XPORTER-1671 As a user, I should be able to get the elapsed SLA time exported

          • Major - Major loss of function.
          • Closed

            Activity

              People

              Assignee:
              rmbr Rui Rodrigues
              Reporter:
              afro André Fernandes Rodrigues
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                Dates

                Created:
                Updated:
                Resolved: