Uploaded image for project: 'Xporter for Jira'
  1. Xporter for Jira
  2. XPORTER-302

Problem adding a Atlassian license when a license granted by XpandIT is already installed and is invalid

    XporterXMLWordPrintable

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: Release 3.2.2
    • Fix Version/s: Release 3.3.2
    • Component/s: None
    • Labels:
      None
    • Requirement Status:

      Release 3.3.2 - UNCOVERED

      Description

      Problem adding a Atlassian license when a license granted by XpandIT is already installed and is invalid. In this situation . When this happens Xporter will not allow to export any issue because it will take into account the invalid license.

      Workaround:

      1) Go to "Manage Add-ons(from Add-on page)" and delete the Xporter for JIRA License
      2) Go to License Management Screen (from Xporter for JIRA Section on Add-ons page) and remove the License
      3) Insert your license on "Manage Add-ons(from Add-on page)" again and try it.

        Attachments

          Activity

            People

            Assignee:
            fcma Fábio Antunes (Inactive)
            Reporter:
            fcma Fábio Antunes (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: