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  1. Xporter for Jira
  2. XPORTER-906

Unsatisfied Requirements While Updating.

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 4.3.3
    • Fix Version/s: 4.3.4
    • Component/s: App Integration, Upgrade
    • Environment:

      Virtual Machine & separate virtual database running the following:
      DISTRIB_ID=Ubuntu
      DISTRIB_RELEASE=16.04
      DISTRIB_CODENAME=xenial
      DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS"

    • Sprint:
      R5.0.0 Sprint 2
    • Story Points:
      1
    • Requirement Status:

      4.3.4 - UNCOVERED

      Description

      I'm having difficulty updating Xporter for Jira through the native Jira "Manage add-ons" screen.
      I am attempting to upgrade from version 4.3.1 to 4.3.3. I am still in trial mode as we are awaiting the purchase order to complete. Everything is apparently operating, but it is complaining about dependencies and not allowing the software to update.

      Here is my log:

      2016-11-14 18:10:47,622 UpmAsynchronousTaskManager:thread-2 ERROR aoutler 1077x231x1 wqi99h 10.0.2.2,10.10.10.2 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.ObrPluginInstallHandler] OBR resolver has 5 unsatisfied requirements for installing plugin.1456832517779140360.jiraxporter-4.3.3.obr
      2016-11-14 18:10:47,622 UpmAsynchronousTaskManager:thread-2 ERROR aoutler 1077x231x1 wqi99h 10.0.2.2,10.10.10.2 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.xpandit.raven.beans)(version>=1.11.0))
      2016-11-14 18:10:47,622 UpmAsynchronousTaskManager:thread-2 ERROR aoutler 1077x231x1 wqi99h 10.0.2.2,10.10.10.2 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.xpandit.raven.export.beans)(version>=1.11.0))
      2016-11-14 18:10:47,622 UpmAsynchronousTaskManager:thread-2 ERROR aoutler 1077x231x1 wqi99h 10.0.2.2,10.10.10.2 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.xpandit.raven.service)(version>=1.11.0))
      2016-11-14 18:10:47,622 UpmAsynchronousTaskManager:thread-2 ERROR aoutler 1077x231x1 wqi99h 10.0.2.2,10.10.10.2 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.xpandit.raven.model)(version>=1.11.0))
      2016-11-14 18:10:47,622 UpmAsynchronousTaskManager:thread-2 ERROR aoutler 1077x231x1 wqi99h 10.0.2.2,10.10.10.2 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.xpandit.raven.export.service)(version>=1.11.0))
      2016-11-14 18:10:47,711 UpmAsynchronousTaskManager:thread-2 WARN aoutler 1077x231x1 wqi99h 10.0.2.2,10.10.10.2 /rest/plugins/1.0/installed-marketplace [c.a.u.core.install.DefaultPluginInstallationService] Plugin installation failed: Failed to resolve plugin dependencies within OBR [plugin.1456832517779140360.jiraxporter-4.3.3.obr]. Please see the logs for more detailed information.
      2016-11-14 18:10:47,988 http-nio-8080-exec-14 WARN aoutler 1090x1150x2 wqi99h 10.0.2.2,10.10.10.2 /rest/plugins/1.0/available/com.xpandit.plugins.jiraxporter-key/review [c.a.upm.pac.MarketplaceReviewsAndNotificationsServiceImpl] Marketplace returned error 401 when getting review at https://marketplace.atlassian.com/rest/2/addons/com.xpandit.plugins.jiraxporter/reviews/mine
      root@jira-uat:/var/atlassian/application-data/jira/log#
      
      

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            Assignee:
            rmbr Rui Rodrigues
            Reporter:
            adamoutler@gmail.com Adam Outler
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 1 day
                1d
                Remaining:
                Time Spent - 6 hours Remaining Estimate - 2 hours
                2h
                Logged:
                Time Spent - 6 hours Remaining Estimate - 2 hours
                6h